Version 3 · Effective 6 October 2026
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Terms of Service
Effective 6 October 2026.
Thank you for choosing DAS POS. These Terms of Service (the "Terms") form a legally binding agreement between you and Derick ArchiTech Studio Limited, a company incorporated in Uganda ("DAS", "we", "us" or "our"). They govern your access to and use of DAS POS, our websites at pos.archderick.com, our applications and all related services (together, the "Service"). Please read them carefully.
By selecting a box or button to accept these Terms, creating an account, accepting an invitation to a Business account, or otherwise using the Service, you agree to these Terms, our Privacy Policy and our Cookie Policy. If you accept on behalf of a business or other organisation, you represent that you have authority to bind it, and "you" includes that organisation. If you do not agree, you may not use the Service.
1. Definitions
- Business means any organisation that subscribes to the Service, such as a shop, restaurant, pharmacy, hospital or wholesaler.
- Owner means the person who opened a Business account or who holds owner rights in it.
- Staff User means any person a Business permits to sign in to its account.
- Customer means a customer, client or patient of a Business, including anyone who uses the customer app or a wallet.
- Business Data means all information that a Business or its Staff Users submit to the Service, including products, prices, stock, sales, documents and Customer information.
2. Your account
You agree to provide accurate information and to keep it current. You are responsible for all activity under your account and under any account you create for others, for deciding who has access and what they may do, and for safeguarding your passwords and devices. Please notify us promptly at archderick@gmail.com if you suspect any unauthorised use. To protect the Service, we may require additional verification at sign in, lock or end inactive sessions, and decline access from any address or device we reasonably consider to present a risk.
3. Plans, trials and fees
The Service is available on the plans published at pos.archderick.com/pricing or as otherwise agreed with us in writing. Any free trial lasts for the period stated and may be modified or ended by us at any time. Unless agreed otherwise, fees are quoted and payable in Uganda Shillings, are payable in advance for each billing period, and are exclusive of applicable taxes, which you agree to pay.
Fees paid are nonrefundable, including for unused time or features, except where a refund is required by law or agreed by us in writing. We may change our fees or plans on at least 30 days' notice, effective from your next billing period. If a payment is overdue, we may, after notice, restrict or suspend the account until it is paid.
No automatic renewal. Each plan runs for the period paid for. We never charge a card, wallet or mobile money account automatically. Before a plan ends, we remind the Owner, and the Owner may choose to pay for the next period. If no payment is made, the plan ends after any grace period we state, and the account is restricted as described in section 11. Should we ever offer automatic payments, they will apply only to an Owner who chooses to turn them on, after being shown the amount, the timing and how to stop them.
Cancelling. The Owner may cancel a plan at any time from "Your plan" in the Service. Cancellation prevents any further period. The account remains available until the end of the period already paid, and the Owner may download the Business Data before that date and for 30 days afterwards.
4. Payments recorded in the Service
The Service records the payments a Business accepts, including cash, mobile money and card. Mobile money requests are performed by the relevant operators, such as MTN Mobile Money and Airtel Money, under their own terms. Card payments are taken on the Business's own card terminal and provider. DAS does not process card payments and is not a bank, payment service provider or money transmitter. We are not responsible for the delays, failures, reversals or charges of any operator, bank or provider. Each Business is responsible for reconciling the payments it records with the funds it actually receives.
Any wallet, account balance or credit that a Business offers its Customers is an arrangement solely between that Business and its Customers. The Business, and not DAS, holds and honours those balances and is responsible for any top up it approves.
5. Your responsibilities
You agree to use the Service lawfully. You are responsible for your Business Data and for the operation of your business, including your prices, tax rates and returns, licences, receipts, stock and records, and for compliance with the laws that apply to your trade, including tax, health, pharmacy, food and consumer protection law. Reports, totals, suggestions and reminders in the Service are provided to assist you; you remain responsible for reviewing them and for your decisions. Health, pharmacy and hospital features are record keeping tools only and do not constitute medical advice. Clinical and dispensing decisions remain the responsibility of qualified professionals.
6. Acceptable use
You agree not to: use the Service for any unlawful, fraudulent or deceptive purpose, including money laundering or tax evasion; submit data you have no right to use; attempt to access accounts, data or systems that are not yours; probe, scan, overload or attack the Service, or circumvent its limits or security measures; copy, resell, frame, decompile or reverse engineer the Service; collect data from it by automated means; introduce malicious code; or use it to send unsolicited messages. We may investigate suspected misuse and cooperate with the competent authorities.
7. Business Data and personal data
Each Business owns its Business Data. You grant DAS a worldwide, nonexclusive licence to host, copy, process, transmit and display Business Data as reasonably necessary to provide, secure, support and improve the Service and to comply with the law. For personal data about Customers and Staff Users that a Business submits to the Service, the Business is the data controller and DAS acts as its data processor, processing that data on the Business's instructions. The Business is responsible for having a lawful basis for that data and for informing the individuals concerned. Our own processing is described in our Privacy Policy.
We may use aggregated information, from which no Business or individual can be identified, to operate, measure and improve the Service.
Our Data Processing Agreement forms part of these Terms for every Business and governs how we process personal data on its behalf. The companies that assist us are listed on our sub processors page.
Artificial intelligence. We do not use Business Data or personal data to train artificial intelligence or machine learning models, and we will not do so without the Business's explicit and separate consent.
8. The customer app
Customers who use the customer app, a wallet or payment requests do so under these Terms, to the extent they apply. Payment requests, receipts and balances shown in the customer app are issued by the Business, and any question or dispute about a purchase is a matter between the Customer and that Business.
9. Availability and changes
We work hard to keep the Service available and secure. Because it is delivered over the internet and relies on third parties, it may at times be interrupted, for example for maintenance, updates or events beyond our control. We may change, add or remove features, and will give reasonable notice before removing a feature that materially affects a paid plan. Demonstration and practice businesses, and anything entered in them, may be reset or deleted at any time.
For paid plans, our availability commitment, how it is measured and the service credit available if we fall short are described on our service levels page. Current and past availability is shown at pos.archderick.com/status. Service credits are your sole and exclusive remedy for any unavailability of the Service.
10. Intellectual property
The Service, including its software, design, content and trade marks, is owned by DAS or its licensors. Subject to these Terms and the payment of applicable fees, we grant you a limited, nonexclusive and nontransferable right to use the Service for the internal operations of your Business during your subscription. Any ideas or feedback you provide may be used by us without restriction or obligation.
11. Suspension and termination
We may suspend or restrict access, immediately and without prior notice where we consider it necessary, if you breach these Terms, fail to pay, place the Service, other users or DAS at risk, or where required by law, a court or a competent authority. We may terminate these Terms on notice if a breach is not remedied within 14 days of that notice, immediately for a material breach, or on 30 days' notice for any other reason.
You may stop using the Service and close your account at any time. When an account is closed or terminated, access ends. For 30 days afterwards, the Owner may request an export of the Business Data. After that period we may delete it, except for information we are required to keep by law or retain for our legitimate interests, such as resolving disputes and enforcing these Terms.
12. Disclaimer of warranties
To the fullest extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and noninfringement. We do not warrant that the Service will be uninterrupted or error free, that no data will be lost, or that it will meet every requirement of your business. The Service does not provide accounting, tax, legal or medical advice.
13. Limitation of liability
To the fullest extent permitted by law: (a) DAS and its directors, employees and suppliers shall not be liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, business, goodwill, stock or data, however arising; and (b) the total liability of DAS for all claims arising out of or relating to the Service or these Terms shall not exceed the fees you paid to DAS for the Service in the 12 months preceding the event giving rise to the claim, or nothing where no fees were paid. Nothing in these Terms limits any liability that cannot be limited under the laws of Uganda.
14. Indemnity
You agree to defend, indemnify and hold harmless DAS and its directors, employees and suppliers from and against all claims, losses, liabilities, penalties, costs and expenses, including reasonable legal fees, arising out of your Business Data, your use of the Service, your dealings with your Customers and staff, your taxes, or your breach of these Terms or of any law.
15. Confidentiality
Each party will keep the other's nonpublic information confidential and use it only for the purposes of these Terms, except where disclosure is required by law, a court or a competent authority.
16. Events beyond our control
We shall not be responsible for any failure or delay caused by events beyond our reasonable control, including failures of power, networks, hosting providers, mobile money operators or banks, natural events, civil unrest, government action, or attacks on the Service.
17. Changes to these Terms
We may update these Terms from time to time. We will let you know through the Service or by email, and may ask you to accept the updated Terms before you continue. Your continued use of the Service after an update takes effect constitutes your acceptance of it.
18. Governing law and disputes
These Terms are governed by the laws of the Republic of Uganda. The parties will first seek in good faith to resolve any dispute by negotiation for 30 days after written notice of it. Any dispute not resolved within that period shall be referred to and finally resolved by arbitration in Kampala under the Arbitration and Conciliation Act of Uganda, before a single arbitrator agreed by the parties or, failing agreement within 14 days, appointed by the Centre for Arbitration and Dispute Resolution (CADER). The arbitration shall be conducted in English, and the award shall be final and binding. Nothing prevents DAS from seeking urgent interim relief, or recovering unpaid fees, in the courts of Uganda.
19. General
These Terms, together with our Privacy Policy, our Cookie Policy and any order or plan you accept, constitute the entire agreement between you and DAS concerning the Service. Electronic acceptance and records are valid and binding under the Electronic Transactions Act of Uganda. If any provision is held unenforceable, the remaining provisions remain in full force. Our failure to enforce any right is not a waiver of it. You may not assign these Terms without our written consent; we may assign them to a successor or affiliate. We send notices to the email address on your account, and you may send notices to archderick@gmail.com or P.O. Box 204567, Nakawa, Kampala, Uganda. These Terms are written in English, which prevails over any translation.
20. Contact us
Derick ArchiTech Studio Limited, P.O. Box 204567, Nakawa, Kampala, Uganda. Email: archderick@gmail.com. Telephone: +256 771 099486.